Meta Users Report Paid Verified Support as Ineffective Amid Mass Account Bans
📷 Image source: techcrunch.com
Meta's Verified subscription service, designed to offer premium support and account verification, is facing backlash from users who claim the paid feature has failed to protect them from sudden and unexplained account bans. Subscribers, who pay a monthly fee for enhanced assistance, report that their appeals and inquiries are met with automated responses or prolonged silence, leaving them locked out of their accounts without recourse. The issue has sparked frustration among content creators, businesses, and influencers who rely on Meta's platforms for their livelihoods. Many argue that the lack of human intervention in the appeals process undermines the value of the Verified program. Meta has yet to provide a detailed public response, though internal sources suggest the company is reviewing its support systems. Critics urge greater transparency and accountability, emphasizing that paid services should deliver on their promises, especially during widespread technical or policy enforcement actions.
