Alaska Airlines Halts All Flights Amid Major IT Outage
📷 Image source: i.insider.com
Alaska Airlines was forced to issue a ground stop for its entire fleet on Wednesday due to a significant IT outage, leaving passengers stranded and causing widespread disruptions. The airline confirmed the halt in operations after its reservation, check-in, and operational systems went offline, crippling its ability to manage flights.
Travelers reported being unable to check in for flights, while boarding passes and gate information disappeared from airport screens. The outage also affected Alaska’s customer service lines, compounding frustrations. In a statement, the airline apologized for the inconvenience and said it was working urgently to restore systems.
Industry experts note that such outages highlight the vulnerability of airlines’ reliance on digital infrastructure. Similar incidents have plagued other carriers, including Southwest Airlines’ infamous 2022 meltdown. Alaska Airlines has not yet confirmed the cause of the outage but assured customers that updates would be provided as systems come back online.
Passengers are advised to check the airline’s website or app for real-time updates before heading to airports. Compensation and rebooking options are expected to be announced once operations resume.
